Welcome

Welcome to the Scotland on Tap website.

The water industry in Scotland is changing. From 1 April 2008, all 130,000 business customers (that is, all customers who are not households) can choose their water and sewerage supplier. Competition should bring wider choice, lower prices, better services and more innovation.

You can find out here about:

• the changes that are taking place;
• who is involved in the market;
• how the changes can benefit you; and
• where to go for more information.

The website is operated by the Water Industry Commission for Scotland (WICS), the regulator of the Scottish water industry established by the Scottish Government to act in the interests of customers.