The regulator

The Water Industry Commission for Scotland oversees and promotes the new market. Its role is to make sure that the water industry provides a high-quality service and value for money to all customers in Scotland.
The Commission:
- has established competition for business customers in the water and sewerage market in Scotland;
- oversees and promotes the new market; and
- works with suppliers, the CMA and Scottish Water to ensure that all competitors have an equal opportunity in the market.