Who to contact

Contact the water suppliers in Scotland

To find the best deal for your business, you should contact the water suppliers in Scotland. They will be able to discuss what your business needs from your water and sewerage services.

Changing your supplier is quick and easy. All you have to do is contact the water suppliers in Scotland, choose the one that meets your needs and then phone them with your supply point identification number (available from your current supplier).

The current licensed water and sewerage suppliers in Scotland are:

• Aimera
• Business Stream
• Osprey Water
• Satec
• Wessex Water Utility Solutions

Your new provider will handle everything else, in collaboration with the Central Market Agency.

Contact the Water Industry Commission for Scotland

If you have a general enquiry about the Scottish water market, contact WICS (The Water Industry Commission for Scotland). WICS acts as the regulator of the water industry, and also awards licences to suppliers.