Scotland on Tap - explaining choice in the water industry in Scotland
Since 1 April 2008, all 130,000 business customers and public sector, charitable and not-for-profit organisations have been able to choose their supplier. The introduction of competition in the water industry in Scotland has brought wider choice and more tailored services, and is leading to lower prices.
Over 50% of customers are already enjoying the direct benefits of the competitive market.
With Scotland on Tap you can find out about:
- The changes that have taken place in the water industry.
- Scotland's water and sewerage market - the main suppliers.
- How to become a water supplier.
- How the changes can benefit you and your business.
- Where to go for more information.
Benefits of competition
Find out how other businesses and public sector organisations have made savings on their bills and become more efficient - and how you can too - in the Water Industry Commission for Scotland's latest reports and guides on the market.
Scotland is the first country in the world where business customers have an opportunity to choose their supplier. Scotland on Tap provides an overview of this change, which is resulting in:
- Lower water and sewerage prices.
- Improved services.
- Greater water efficiency.
- More innovation in the industry.
All non-household customers can now change their water supplier. As well as commercial companies, this includes public sector organisations such as schools, hospitals and council offices.
Many frequently asked questions will be answered on the site. However, you are welcome to contact us for more information.
Scotland on Tap is operated by the Water Industry Commission for Scotland (WICS), the regulator of the water industry in Scotland. WICS was established by the Scottish Government to promote the interests of customers