Water competition in Scotland – how does it affect me?

Scotland is the first country in the world to give business and public sector customers a real chance to choose their supplier. As a result, many customers are now paying less for their water and sewerage services.

The introduction of water competition in Scotland has led to many beneficial changes for customers. It means that suppliers can attract customers by:

• Offering tailored services.
• Improving efficiency.
• Giving advice on how to reduce water usage.
• Controlling costs, meaning you could benefit from cheaper water.
• Providing a higher standard of service.

To ensure that no one is adversely affected by the introduction of water competition, Scotland’s water suppliers must all offer a default level of service at a standard tariff. There is more information about the default tariffs here.

If you are looking for competitive water prices, Scotland's water companies will be able to advise how your business could benefit from using each supplier.

They may also be able to offer cheaper water services, meaning you could cut your water costs.