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Any licensed provider who is not offering its customers a deferral of charges must highlight this on its website and allow any customer who wishes, to switch to an alternative supplier without any penalty or cost to the customer.

The following suppliers are participating in the scheme:
Anglian Water Business
Brightwater Services Limited
Castle Water Limited
Clear Business Water Limited
Commercial Water Solutions Ltd
Everflow Ltd
Lettermay Ltd
NWG Business Ltd
Pure (CGV) Ltd
Business Stream Limited
Sutton and East Surrey Water Services Ltd.
The Water Retail Company Ltd
Veolia Water Projects Limited
Water 2 Business Limited
Water Plus Ltd
Water Plus Select Ltd

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