Suppliers
Want to switch retailer?
Scroll down to find a useful overview of retailers in the Scottish water and sewerage market.
Click to see the Switching Process
Switching retailer
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Start by determining your business’s specific needs.
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Consult the list of retailers below.
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Contact the water retailer(s) you’re interested in and request any additional information you require. Or, use our customer enquiry form to ask retailers to contact you.
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Once you have decided to switch, contact your chosen retailer and they will take care of the rest.
Need a New Water Connection?
If you’re constructing a new property or site, you’ll need to set up a new water connection.
If you’ve simply moved premises, you don’t need a new connection (if one is already available), although you may change your retailer if you like.
Further down this page you can find a useful overview of retailers in the Scottish water and sewerage market.
Click to see the new connection process
New Water Connections
The new connections process
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First you may wish to contact Scottish Water to determine whether it can provide your development with water and sewerage services. Scottish Water will provide you with guidance that may influence the layout of points of connection for water. For further information, you can access the following guide for developers, published by Scottish Water.
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When you are ready to proceed with your connection, consult a qualified plumber or engineer to design your connections and to assist you with the application forms.
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Submit your application through a retailer. You’ll find a list of retailers below.
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Finally, Scottish Water or your retailer will schedule and carry out the connection, usually installing a meter too.
Retailer Hub
Below is a list of retailers you can choose from. You can contact them directly or complete the Customer Enquiry Form to ask some, or all of the retailers on the list, to get in touch with you. All business customers, regardless of their sector, size or water usage can switch their retailer.
Please note that Scotland on Tap is intended to help customers as they consider the market and options available to them. The website is not a price or service comparison tool, and WICS is not able to provide assurances about, for example, retailers’ responses to the Customer Enquiry Form.
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We know it can be tricky choosing a new supplier so we like to keep it simple…
Clear Business Water is a Scottish company, licensed to supply water and wastewater services to businesses throughout Scotland.
Having already grown to become Scotland’s second largest supplier, our aim is simple: to provide customers with significantly discounted prices alongside superb customer service.
In 2015, on average, over 1000 businesses have switched to Clear Business Water every month to experience great savings on their water bills. Get in contact to see how much you could be saving too.
It’s the same water, from the same place, but at a cheaper price!Plus, if you’ve been informed by Scottish Water that you’re a ‘Gap Site’ and need to find a supplier then we’re also more than happy to help, just get in touch.
Contact
Waverley House, Caird Park, Hamilton Business Park, Hamilton, ML3 0QA
Tel: 0330 094 5059
Email: [email protected]
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Who we are
Business Stream is one of the largest water retailers in the UK and a trusted service provider to over 300,000 business customers. With over 15 years' experience of operating in a competitive water market - longer than any other retailer - we're the chosen service provider for businesses and organisations ranging from small corner shops to large industrial estates. Headquartered in Edinburgh and employing around 350 people, we provide a range of services including metering and billing, water efficiency support and, water and waste water management solutions.
We're here to help you make savings
We offer a wide range of money saving deals, available from the day you join us, and we're committed to ensuring long-term sustainable savings for our customers.
Since 2008, we've helped our customers save over £367million and over 62.7billion litres of water - the equivalent of saving over 3million kilograms of Co2.*
We recognise every business is unique, so we offer big money savings deals for one, two, or three-year contracts – and the good news is, it only takes a few minutes to get a quote.We're trusted by our customers
Our commitment to delivering high quality services for our customers has earned us an "Excellent" rating on Trustpilot, reflecting the satisfaction of thousands of customers who have benefited from our services.
So, no matter how complex your water needs, we have the solution.We're committed to making a positive difference
As a business, we're forward-thinking, innovative, and passionate about making a positive difference to our customers, our people, the environment and our local communities.
That’s why we launched our 'Making a Positive Difference' vision in September 2019. We've already made some incredible progress – introducing over 30 new initiatives to support our ambitions and achieving a Gold rating from global sustainability assessors, EcoVadis.
Going that extra bit further to make a positive difference sets us apart from other water retailers and unites us as a business and as people. It is why we're proud to say we're...Naturally Different.
To find out more about our commitment to our vision you can read our latest Sustainability Report at business-stream.co.uk/naturally-different.We're here to stay
We offer stability and reliability even in uncertain times, ensuring that your business remains supported, whatever the challenges.
Find out more and request a call back
Find out more about how Business Stream can help you by requesting a call back from one of our friendly advisers today at business-stream.co.uk/switch-water-supplier.
New connections
Whether you need to connect your new premises to the water and waste water mains, or you need a temporary water supply – we’re here to help. Our expert team has a wealth of experience in supporting new connections and will be on hand to help throughout the process. From design to connection, our end-to-end service will ensure your development receives an effective and reliable water connection.
To arrange a new connection in Scotland, please get in touch with us using the details below:
0333 207 9703 Option 1
[email protected]
Please note, we don’t currently offer a connections service in England, but you can apply for this directly with your water and/or waste water wholesaler.
*The total includes annual discounts (discounts from retail default rates), water and energy savings, and year-on-year accrued savings from efficiency interventions.Contact
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Wave goodbye to higher bills
We know that looking after your utilities isn’t always top of the list, but choosing the right water supplier can help make your business more efficient.
At Wave, we make managing your utilities straightforward, helping you reduce your water use. Not only does this mean better efficiency for your business, it means lower bills and reduced costs.
Say hello to better value for your business
Wave was formed following a joint venture between Anglian Water Business and NWG Business, bringing together two established companies with solid track records in the non-household water retail market.
Combining our heritage and years of expertise, we’re proud to look after the water and wastewater needs of over 300,000 businesses across the UK.
From smaller companies to large multi-site organisations, we know every business is different. We work with you to manage your water and wastewater, drive efficiencies and lower your costs.
Make the switch to Wave today
If you’re looking for a reliable utility supplier, we can help. No matter what size or sector, switch to Wave and benefit from:
- A dedicated UK-based customer service team
- A wide range of efficiency services designed to save you money
- E-billing and 24/7 online account management
- Access to water-saving fittings and installation services
- Consolidated billing for multi-site customers
Switching is simple – to find out how we can help save you time and money contact us onContact
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Veolia is a world leader in the environmental services sector, offering customised solutions in three complementary business areas: water management, waste management and energy management.
We are the leading global operator in the water industry, providing safe, clean drinking water for more than 101 million people and wastewater services for 71 million.
Veolia has a long term commitment to Scotland, providing services to customers across the country including treating waste water from 1.5m people and managing water services for defence establishments from Shetland to the Borders.
As a licensed provider we can combine our local expertise with great prices, exceptional customer service and the skills to help you sustainably manage your water resources and reduce your costs.
With access to an unrivalled portfolio of cutting-edge efficient and sustainable technologies, when it comes to water and wastewater, no other company in the world can match our depth of resources or our capability.Contact
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Commercial Water Solutions staff have >8 years’ experience in the Scottish Water market.
We provide straight forward, competitive, country wide services improving efficiency and carry out forensic checks of billing as standard.
Customers can view their data including Water Use, Meter Readings, Billing and New Connection progress (where applicable).
Further useful information is available at www.commercialwatersolutions.com
Thank you for your interestContact
Commercial Water Solutions Ltd, 21 Lansdowne Crescent, Edinburgh, EH12 5EH
Tel: 0131 252 5363
Email: [email protected]
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Castle Water is the UK’s largest independent business water retailer. If you’re looking to switch or have been identified as a "Gap Site", your business needs the right water retailer with the expertise to manage your account and the influence to support you when it really counts. Unlike some other large water retailers, we’re not owned by or associated with any water network owners. We are wholly independent, adept at challenging network owner decisions and we work proactively with them to ensure your charges are fair and accurate.
With more 5* Trustpilot reviews than all other water retailers combined, you’re in safe hands with Castle Water.
Our Ayrshire-based team ensure that you receive the best possible service at the right price. With transparent quotes (no hidden retail fees in the small print!), and a range of flexible contract and billing options (including Consolidated Billing at no extra charge!), you can choose the solution that fits your needs.
Our market-leading customer portal puts you in control of your Castle Water account – submit reads, view invoices, update your details and much more, 24 hours a day.
We have more meter readers than any other UK water retailer, ensuring accuracy of your invoices.
With a decade of experience, and more than 16,500 5-star reviews on Trustpilot, we’re trusted by more than 250,000 UK customers to provide market-leading business water services.
Our friendly team would love to tell you more! Give us a call today and find out what Castle Water can offer you.
Contact
Castle Water Ltd 1 Boat Brae Rattray Blairgowrie PH10 7BH
Tel: 01250 833101
Email: [email protected]
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Water2business offers tailored water management solutions to businesses across the UK. A joint venture between Wessex Water and Bristol Water; we pride ourselves on offering an individual and personal service that is grounded in years of experience and industry expertise from two of the major players in the water supply market. Our ethos is to work in partnership with businesses to manage their water supply and waste water requirements. We create water efficiency programmes tailored to your company’s individual needs; giving you a total understanding of your water consumption as well as how best to reduce costs and improve your environmental performance. We are committed to working honestly and transparently with you and won’t make promises we can’t keep.
Contact
water2business, 21e Somerset Square, Nailsea, Bristol BS48 1RD
Tel: 0345 600 2 600
Email: [email protected]
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Everflow Water is a forward-thinking, independent water supplier, providing incredible savings to businesses in England and Scotland.
Everflow has gained the largest number of supply points since the English market opened in 2017. Its rapid growth can be attributed to unbeatable rates, a goal of making customers’ lives easier and a friendly team who are on-hand to provide customers and brokers with help and advice from 8am to 5pm Monday to Friday.
Not only does Everflow save the customer money, it builds a well for every 250 customers switched – our ethical, environmentally friendly and cost-effective services cannot be beaten.
Whether you’re a broker looking to partner with us, or a business looking to reduce your utility costs – our friendly team are always happy to discuss what we can do for you – get in touch on 0330 6600 137 or head to our website to find out more.
Contact
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We don’t just aim for great service and unbelievable prices. They’re our starting point!
Brightwater is a friendly, helpful and trusted licensed water supplier, offering professional service to its customers.
If you are looking for a new water supplier, or have been identified as a GAP site, then please let us help and advise you.
Your choice of water supplier is important it can affect the levels of discount you receive and the advice you get regarding your water consumption.
We are a Scottish-owned company, based near Edinburgh, serving every corner of Scotland.
Switching to Brightwater is easy. Simply get in touch and we’ll talk you through the process, advise on your water usage and help you save on your water services.Contact
Brightwater Services Ltd, Harbour Point, Newhailes Road, Musselburgh, EH21 6QD
Tel: 0330 022 05 70/ 0131 510 69 09
Email: [email protected]
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Faced with a number of possible Water suppliers to choose from, choosing the right one can be tricky…
Blue Business Water is licenced to supply water and wastewater services to businesses throughout Scotland.
At Blue Business Water we keep things simple.
We have straight forward, simple to understand, heavily discounted tariffs, saving our customers compared to other suppliers.
We have straight forward and effective, knowledgeable, caring customer support
We have accurate billing
We have flexible contracts
And we promise to never take your business for granted.
Chat to us now about becoming a customer. After all it’s the same water delivered through the same Scottish Water network, just a better price and service!
Also, if you’ve been informed by Scottish Water or another supplier that you’re a ‘Gap Site’ talk to us to see how we can help you.Contact
Blue Business Water Ltd, Former Coroners Court, Close, Newcastle Upon Tyne, England, NE1 3RQ
Tel: 0330 828 4722
Email: [email protected]
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Pure Utilities aim to be the UK's most customer-focused provider. This means low, sustainable pricing and transparent, fair T&C’s - for the long term.
Our people are big on providing first class service and focused on developing better value to businesses. We’re passionate about treating customers fairly and improving the industry to benefit the consumer.
We:
- Have a dedicated, knowledgeable and friendly UK-based customer service team who respond rapidly to calls & emails
- Offer E-billing and account management as standard
- Can help customers with more technical queries, such as New Connections, Trade Effluent & Meter Networks
- Are rated ‘Excellent’ on Trustpilot and ‘5-star’ on Google Reviews
- Want to provide you with the best possible experience and value customer feedback.
Switching is simple and we can handle the whole process for you – there’s no disruption to your supply and we’ll inform your old supplier.
For a no-obligation quote, get in touch with our Business Development Team today.
We look forward to hearing from you.Contact
Portway House, The Pavilions, Preston, Lancashire, PR2 2YB
Tel: 0330 113 3050
Email: [email protected]
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Severn Trent and United Utilities have joined forces to create Water Plus. A new venture with a refreshingly personal approach to water retailing. It combines the best of both companies in a distinctly different business.
Why Water Plus?
Our water experts will look after you and your business.
360,000 businesses in England and Scotland already get their water from us, so you’ll be in safe hands. We’ve a huge amount of experience and expert staff to help your business to be more efficient, meaning you’ll use less water and save money.
It’s easy to make savings
Save up to 40% on your business water bills in just a few minutes. We’ve made switching simple and easy, taking care of everything for you. Plus, there’s no changes to your pipework or supply.
Personal approach to water retail
We’re here to make it easy for you! Our new customer service advisers have been chosen for their personality and attitude and are thoroughly trained in the business of water, so they can give you a truly personalised service.
So, if you’d like to switch to Water Plus, request a quote or get in touch today.Contact
Water Plus Limited, Two Smithfield, Leonard Coates Way, Stoke-On-Trent, ST1 4FD
Tel: 01782 409641
Email: [email protected]
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SES Business Water
Licensed water retailer covering Scotland, England and Wales
Proudly providing water and services for over 150 years
why choose us?
At SES Business Water, we are committed to providing the best utility solution for our customers. We’ll use our expertise to create a bespoke water contract that will meet your business’ individual requirements, so you can have complete peace of mind.
effective water management
SES Business Water will manage your supply through one of our straightforward water solutions, so you are free to focus on your core business activities. Our transparent pricing methodology gives you complete confidence in the value of our services, and simple switching provides hassle-free direct and indirect cost savings.
switch now
For online billing, consolidated billing or just a great price, switch to SES Business Water whether you have one or thousands of sites.Contact
SES Business Water, London Road, Redhill, Surrey, RH1 1LG
Tel: 0203 750 9300
Email: [email protected]
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At Intelligent Business Water we listen closely to our customers and know what businesses need from their water supplier. We ensure that our billing is simple, accurate and that any problems are resolved quickly. You don’t wait endlessly trying to get through to us.
You get a dedicated account manager. Someone who has your information at their fingertips. An industry expert who understands your needs precisely. If you do have a problem, we’ll make sure it’s dealt with quickly and you can go back to running your business.
When you switch to Intelligent Business Water, you can be confident that your business is in safe hands, from single site postal billing to multi-site consolidated online billing.Contact
Suite 4f, Ingram House 227 Ingram Street Glasgow, Scotland, G1 1DA
Tel: 0333 0153297
Email: [email protected]
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We’re a leading water and wastewater retailer supporting over 150,000 business customer accounts across the UK. As the trading brand of Pennon Water Services Ltd—a Joint Venture between Pennon Group Plc and South Staffordshire Plc—we bring over 25 years of expertise in water, wastewater, and trade effluent management. We simplify water for businesses of all sizes, ensuring they only pay for what they use, with no upfront payments, offering fixed retail tariffs to guard against inflation.Our services include expert advice on water efficiency, leakage, and contingency, all designed to help businesses save water, money, and time. Customer satisfaction is our top priority, and our high ratings on Trustpilot reflect our commitment to delivering value, expertise, and simplicity.Switching to Source for Business is straightforward and hassle-free. Whether you're changing providers or reviewing your current contract, we're here to support you every step of the way.Source for Business: Your business: our priority.
Contact
Solving problems with retailers
If you are experiencing difficulties with your retailer and feel you have cause for complaint, you should first contact your retailer and strive to resolve any issues through their formal complaints procedure. You can find out more about the complaints escalation process here.